For Healthcare Facilities
Facility-to-Facility Transfers: What SNFs and Hospitals Need to Know
What to know about coordinating a non-emergency facility-to-facility patient transfer, from timing to information the receiving facility needs.
← Back to ResourcesA facility-to-facility transfer — hospital to skilled nursing, SNF to hospital, or between care settings — involves more coordination than a standard appointment trip, since two facilities and their schedules are involved rather than one.
What's Different About a Facility Transfer
Both the sending and receiving facility typically need to confirm readiness — a bed assignment, paperwork, or a care team’s availability can all affect timing. Building in flexibility around the pickup window helps avoid delays on either end.
Information to Provide When Booking a Transfer
Having the following ready when you call helps us confirm the right vehicle and timing:
- Sending and receiving facility names and addresses
- Patient mobility level and equipment needs
- Any clinical considerations relevant to transport (e.g., oxygen, monitoring needs)
- Payer or authorization information, if applicable
Coordinating Timing With Both Facilities
We recommend confirming the trip with Allegiance only once both facilities have agreed on a realistic window, to avoid rescheduling. For facilities that handle transfers often, a direct working relationship — see our Healthcare Partners page — makes this easier over time.
Ready to schedule?
Get a ride estimate or submit a transportation request.